TRA Reviews

Prompt delivery

Very easy

Arrived with good communication

Happy with product and quickness of receiving our product

Good service

Good delivery time from order. Tracking info very useful.

Excellent service.

Very quick delivery

Awesome company to deal with

Order came very quick

I ordered an exterior led light for my caravan. Very happy with the quality, price & how much light it produces. Prompt freight. Will be dealing with TRA again

Specifications for the item were spot on and it fitted the existing bolt holes perfectly. Delivery was very prompt and being free was an added bonus.

communication and postage time was outstanding, highly recommend

very happy 😊

Easy & fast to deal with.

Bought folding steps for a horse truck - great product, great communication and quick delivery - very happy!

Excellent I impressed with service very timely delivery and follow-up hiccup went smoothly.

Very happy with the prompt and helpful service

Very professional and easy to deal with

Great product and service

Quick delivery

Excellent service and quick delivery

Quick & easy, delivery was on time

Service and delivery were great - packaged well, sent quickly.

VG

very speedy delivery

Website easy to navigate. Prompt delivery.

prompt service & excellent notification

quick delivery and well packaged

Great service

Excellent

A prompt and efficient process as well as being very reasonably priced. Would certainly use TRA Australia again.

Easy to navigate website. Great price. Speedy free delivery.

A painless experience

Easy

Easy to order, and notified each step from dispatch to delivery. Received order in good condition and a week after ordering.

Excellent service. Delivery is outstanding, I placed an order on Tuesday & had it by Thursday. Originally placed wrong order & staff were great to refund & new order was received in 2 days. Best service around

Excellent, fast and hassle free transaction.

Fast delivery, very happy.

Easy to navigate website and the fastest of deliveries, thanx TRA

The web site was very easy to navigate. A good selection of products with clear descriptions including dimensions. The ordering process was straight forward and delivery was very prompt, the item well packaged and in good condition.
Very happy!

Excellent

Quickly delivered

Website was easy to access and order. Delivery was in good time.

Excellent customer service & delivery was great. Ordered Wednesday evening, delivered Friday morning. Staff couldn’t be faulted service10/10!

Great service fast post

Delivery was a lot quicker than expected.

Great delivery

Quick friendly service

Easy website to use. Great service and fast delivery.

Easy to order and fast delivery.

Great customer service and prompt delivery

I bought the 3 step caravan ladder, purchased and it was delivered within days - excellent

Lights are awesome and have solved our issue of lazy wiring from the manufacturer leaving us with amber only as our choice of lighting. Nice to have the option now 👍

Extremely efficient and delivered within 24 hrs of ordering

Expedient dispatch and delivery

We are very pleased to say our item arrived on time as your said n will be fitting it as soon as possible 👍🏻

Quick delivery

Easy Website to navigate and great service. Excellent after sales service, which is hard to go past these days. Would recommend TRA Australia to anyone. Cheers

So much choice.Fast delivery and Quality product

Fast Delivery. Ladder carry bag was damaged when arrived. We emailed TRA and it was replaced quickly

The most responsive online order and fastest product delivery I have ever experienced!!
TRA Aust raised the customer satisfaction bar well above all other distributors.

Quick despatch. Well packaged.

Great very prompt delivery

Excellent

all good

Easy to order, TRA stay in contact, and, tracking provided. - Follow-up by staff is AAAA+++.

Excellent customer service & couldn’t believe how fast the delivery was

It arrived on time.

Top Service very fast and safe delivery, exactly what I ordered could not be happier.

Couldn't believe it arrived sooo quick !!!

exceptional service ordered on a Friday and was delivered lunchtime Monday

Very efficient.

Thank you fast delivery

Excellent web site fast delivery

Fantastic product, price and service! Highly recommended.

Received what was ordered and within rapid timeframe

Love the product as always from TRA Highly Recommend

Love the product as always from TRA Highly Recommend

Fast delivery

Great service

Very happy

Excellent

Great quality product at an excellent price and delivered really quickly. Perfect in every respect.

Super quick response from order to delivery. Well done!

Excellent item and extremely well made and packaged

Wonderful and efficient service.

I was surprised to have the ladder delivered the next day as I live in Harrington NSW

Fast delivery

Great friendly service as always

Great service 👍

Ordering very easy Delivery very prompt

Great service

Quick delivery. Product as expected. Not installed yet.

Awesome, got exactly what we needed and delivered quickly - thank you 🙂

Great service great delivery will buy again through this website Excellent Excellent Excellent Experience well done

We have been purchasing through TRA for years now and their fans are fantastic. Nathan is always on top of things and quick to reply to any questions that we have. This is a great company to deal with.

Super fast service

Great communication - fast postage

Fantastic service

Great service quick delivery thank you

Excellent.very surprised

✅👌

Very good

Great

Fantastic arrived with pride

Very fast delivery. Got to me even before expected delivery date.

Prompt and efficient service.

Excellent product and service

Delivery was prompt, Delivery info & updates were received by text messages and email. Online shop was an easy quick process.

Excellent advice and service

I ordered the light/fan at night, it was shipped the next day and arrived the day after that. I am in SA and it came from QLD. I paid a minimal amount extra, I think about $7 for express delivery. I am so impressed with the prompt service. Thank you

Quick Delivery

Earlier than expected delivery

Earlier than expected and to my door

Great service. Item arrived within days of ordering.

Really easy website to navigate and ordering was a breeze. The item was on pre order and arrived on the scheduled date.

Super fast delivery, thank you. Great Product

The item arrived on time and in good condition.

Product was packaged well and promptly delivered.

Great customer service, ordered new steps late Friday and they arrives Tuesday, couldn’t have asked for any quicker delivery. Highly recommend

Easy and a good, quick delivery.

Easy to order great service

Excellent products and great customer service

Website showed incorrect product details. However, service and delivery were great.

Easy

Awesome shop with great products! Great and friendly service!

real quick service.

Easy to deal with and the order arrived quickly.

Easy online order and timely delivery.

Good price, easy to order with timely delivery.

. Easy to order and fast delivery

great customer service, quick delivery

Works well, good price

Excellent service

Website was easy to use, customer service was excellent and the delivery was easy.

Easy and efficient

Great service

Delivery was prompt

Super fast delivery to Victoria

Delivery faster than expected, ladder as described

super fast delivery time great work Tra

Good except for delivery man

Comments relate to 2 skylights, extractor fan and smoked lid. Always helpful, friendly and knowledgeable.

Excellent service

Very prompt delivery and kept me informed

We are very pleased with every aspect of the delivery, thank you.

Excellent service.

item arrived promptly

The information and delivery I received was first class, it’s rare now days for an online shop to bother to respond to requests for information.

Excellent service, ordered one day, delivered interstate the next

Great products and prompt delivery.

Excellent service

Fast delivery & item as described.

Easy to order and deliver was very prompt

excellent fast service, good quality unit can't wait to get installed in the van.

First time order with TRA Australia. Impressed with the service and delivery. Questions answered quickly on the phone and order shipped immediately. Highly recommend and will be using as a regular supplier in the future. Thank you for your assistance and quick processing of my order.

Very fast and efficient service.

Good solid product. 👌

Fantastic service and delivery,

Very quick delivery.

Fast delivery

Could not believe how quickly I received the roof hatch.

Quick delivery

Easy purchase , easy delivery, easy installation. Product exceeded our expectations. Will be purchasing another one.

Excellent delivery time

Customer service - I emailed regarding a products size to make sure it would be correct and received immediate response with all info needed.
Delivery - it was faster to get something delivered from interstate than living 1 hr away from Adelaide.
Product - exactly what the website stated. So far so good. Price point is good value as well.

Excellent

Absolutely fantastic, service product and super fast delivery again fantastic company ???? ????

Best products and best service!!

Great customer service and fast delivery

On time ...awesome

Excellent ! Thank You

Delivery has exceeded expectations it was very fast. We had it posted to our next caravan park we were staying at.

The ladder arrived promptly via AusPost and was well packaged. There was good communication and it was an easy transaction.

TRA offered amazing service and an excellent product. The engagement was professional and communicative, unlike some other online retailers. My product arrived earlier than estimated to my great delight. I would have no hesitation in recommending TRA to others.

Quick delivery ,product as ordered

Excellent & fast service Ordered Friday evening arrived following Tuesday.

Fast

Excellent all round

Great job

VERY GOOD

Fast delivery

Great product and seamless transaction.

Good experience!

Easy to order and fast delivery

Ordering was easy and ladder arrived quickly and in excellent condition

Great help over phone to check if it was the correct one.

Great was delivered in only a few days

I ordered before 2pm and my parcel arrived the next day, excellent service

Great costumer service from my first email enquiring about a spare part to receiving my delivery.
Super easy website to navigate, and parcel tracking information for my purchase.
Thanks to everyone at TRA

Our ordered van step only took ,one sleep it was here in the morning

Great arrived quickly.

Very fast postage bought today delivered tomorrow how good is this

On-line order, delivery was within a few days of placing the order, very happy.

Very easy to order, arrived extremely quickly and fit a treat. Thanks

The website is easy enough to navigate and place an order, good communications and quick delivery

. The website was easy to navigate, and delivery was very quick. Was kept up to date on the progress of my purchase regularly right up to delivery day.

Very fast delivery. Will shop with them again

Great product & prompt

Quick delivery, ladder very suitable for my campervan and around the house

Very easy process and swift delivery

Good service

Item purchase and delivery was excellent

Great service

We ordered Tuesday and the ladder arrived Friday.
Excellent customer service and delivery

Just want we were looking for, quick delivery. Thank you.

The ladder was delivered to rural NSW within a week of ordering

Exceptional phone manner and very speedy delivery. Very impressed. Even ran me through step by step on the website until I had found exactly what I was looking for.

I purchased this at the last minute for my husband not expecting it to arrive overnight due to Christmas but you guys made it happen. It’s was awesome

delivered early

Communication was excellent, delivery time was well above what was expected.

Perfect

Happy with the replacement corners and the fast delivery

No Comment as I have not received order

Delivered promptly within stated time

Website was easy to navigate. Impressed with the Quick delivery plus tracking was excellent

Good product, price and delivery

Quick.

Fast service

Effective and efficient

Very easy business to deal with, great service, efficient

Very happy

very good to do business with

Thanks website is good has most things i c oiuld need.

Shipment was received within working days from ordering.

Great ladder for our off road van and fast service.

Great service very prompt

Great

Delivered in a short time

Excellant

answered my question quickly, pity old instruction are with new model unit . that led to some concerns

Great service and value plus the delivery was very fast. I would buy from this seller again.

Quick postage, LED very bright, good quality

Great

All good

The product arrived within a week of it being ordered. I would be happy to use this company again and to recommend it to others.

Fast delivery and perfect fit

fast

Fast delivery and item as described

Very responsive and friendly when my wife picked up the ladder from the factory.

Great service and great value.

Great

Easy to use website, kept me informed the entire time

Excellent

Cannot fault any of my experiences with TRA, from my phone calls to them, the advice & help provided. I ordered a telescopic ladder from them, had to wait to it to come in, they kept in touch with me & I received the ladder earlier than expected. You cannot go wrong dealing with these people.

Great helpful staff, Amy and Nathan, great customer service, all to rare these days. I would highly recommend this company.

Quick response and delivery

No problem with delivery, was as expected, coming to tassie

great price, good service, delivered on time

Super easy to order and fast shipping. Very happy ????

Great service
Fast delivery

ok

Easy to use website and great range of quality products

Delivery was very good, Notifications were spot on so I would recommend TRA to friends.

Very good service

Great follw up service

Good service, free postage, timely delivery

I have ordered multiple times and TRA are always quick to send. Products are always what we bought and postage is super good.

Excellent and easy to use website

Thank you so mauch for the quick delivery!

Some poor quality pictures?

I take my hat off to TRA, amazing service!

Super fast, came quick!

Clean, fresh and simple to use, fast delivery!

Excellent response and service

Easy to navigate website. Fast and on time delivery.

Quick delivery

Fast efficient service

Top service

Great exactly as described

Great ladder great service & so quick

Great service

Terrific service and speedy response to our requests

Website is well designed and product information presented is clear and covers all that one would expect.
Ordering, communication and delivery all went well.

Highly recommend this company for its products and service. Very professional and easy to deal with.

Very user friendly website and fast delivery service, has used a few times now. ????

Easy order system arrived quickly.

super fast delivery

Great service

Great website and speedy delivery

Very easy to make order.

Fantastic. Good and prompt interaction pre-sale, then speedy delivery.

Awesome site great prices and fantastic delivery time

Website is easy to navigate, online ordering was straight forward and dispatch/delivery very quick. Plenty of emails advising status of order. Very good customer service.

Excellent service and really efficient delivery time.

Goods arrived as described.

Easy to use. Great delivery time

Product, service, delivery were exceptional. I would certainly recommend this company and products.

Easy to navigate the website, a simple purchase process.
Brilliant delivery - packed well, and arrived before date!

Clearing ordering process and prompt dispatching.

My goods arrived on time in four days as quoted and my follow up question by email was answered the next day. Customer service and delivery
were both excellent

Great service and product

Product arrived within 24hrs, securely packaged.

The ladder arrived very quickly and was easy to track.

Very impressed! Ordered on Monday afternoon and steps arrived Friday morning. Not bad considering they travelled from Qld to Adelaide. Customer service was great. Product very good price too. I would order from TRA again for sure.

Absolutely outstanding service - prompt communication and clearly looking out for their customers. Couldn't be happier!

Excellent to deal with will use TRA again in the future

Very prompt delivery

I’m very impressed with the new website, the customer service and support that I received with my latest purchase from TRA. I feel they excelled in every aspect and I am very happy with my purchase. I recommend TRA to anyone looking for a quality product with excellent customer service.

Ordered and delivered in 2 1/2 days... great service...

Brilliant service , need to get another one for a different section . Thanks guys

excellent service. received on 2nd day.Thanks

Excellent service and a quick delivery, great company to deal with.

Good service...no great!

Very happy with the service and quick delivery.

Great service

easy to order and delivered promptly

Very professional and quick delivery. Great quality

On time and without any fuss.

It was very easy to order from TRA Australia and my order was delivered very quickly.

Great service and took two days to get here. Brilliant

TRA Products are a very good standard and would buy again no problems very happy with them.

Absolutely blown away with the product,delivery speed and the ease of the ordering process.Well done ✅

Really amazing service and the best shipping prices around. Thanks for all your advice Amy.

Fast delivery and great product. Couldn't fault the service.

The customer service at TRA are very friendly helpful and answer any questions quickly. Delivery is via Star Track and was 2 days after placing the order. Very happy with the ladder and would recommend TRA and their ladders to very one.

Great customer service and delivery times.

Fantastic service and product is what is what I brought

Very plesant and helpful. Fast delivery

Web site easy to use and delivered on time

I apologise for my previous comment. The ladder arrived and I wasn’t notified by the person looking after my house.
The service i received was great. 3 days from order to delivery, fantastic

Wonderful experience